Seasonal requests pile up
The office fields new service calls while also answering existing customers about their appointments.
Backed byService Intake & Follow-Up for Irrigation Contractors Irrigation requests,
Service Intake & Follow-Up for Irrigation Contractors Irrigation requests,
kept together.
Keep irrigation repair, seasonal service, and installation inquiries connected. Organize property details, controller information, and callbacks with Zweelie.
Customer work for irrigation contractors
Zweelie helps irrigation contractors handle service inquiries without losing the details between the property owner and the field team. Seasonal startup, winterization, an existing-system problem, and a new installation each need a different conversation. Keep the request, controller information, and access contact together for the person who will assess the work.
Built around the work of: irrigation company owners, sprinkler service technicians, irrigation office coordinators.
When a request gets lost, the work can follow.
The customer communication problems that irrigation contractors need to solve.
What's at stake
System information is missing
The callback starts with basic questions about the controller or property that could have been captured with the inquiry.
Access is split across contacts
The property owner requests work, but a different person can provide access to the controller or grounds.
From the first inquiry to an owned next step
Example workflow for irrigation contractors; your staff confirm scope, timing, and any professional decisions.
Identify the irrigation service
Collect whether the request concerns a repair, seasonal visit, or installation, together with the property address.
Prepare the field team's callback
Attach available controller information, existing-system notes, and access contacts. Assign the opportunity for staff to assess and arrange service.
Record the confirmed next step
Keep customer questions, staff-confirmed visit notes, and follow-up reminders together. Connect approved payment requests after your team agrees the service.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
I'd like to arrange our spring sprinkler startup. Should I send the controller model?
Thanks, Brooke. Taylor will follow up with you.
Spring sprinkler startupAssigned to Taylor Brooks
Thanks, that works for me.
Taylor has your request.
BA
Brooke Ashton
1 call
Brooke sent the controller model and gate instructions. Confirm the startup scope and service timing.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Spring sprinkler startup
Brooke Ashton
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
BA
Brooke Ashton3 files
Drop files hereFiles for spring sprinkler startup
controller-information.jpgBrooke Ashton · Spring sprinkler startup
Photoirrigation-request.pdfBrooke Ashton · Spring sprinkler startup
Documentgrounds-access-notes.pdfBrooke Ashton · Spring sprinkler startup
DocumentForms
Build an intake form around service address, repair, seasonal service, or installation, controller information if available. Accept relevant files and connect submissions to customer opportunities.
Rainfield IrrigationIrrigation service request
Tell our team what you have in mind.
Form submitted
Spring sprinkler startup
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Rainfield Irrigation$145Spring sprinkler startup
- Customer
- Brooke Ashton
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
TB
Spring sprinkler startup
Brooke sent the controller model and gate instructions. Confirm the startup scope and service timing.
Brooke AshtonSpring sprinkler startupIn progressOG
Garden zone repair inquiry
DraftRaul reported a garden-zone issue. Pass the controller details to the irrigation technician.
Raul MedinaGarden zone repair inquiryOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Keep hydraulic design, controller programming, water-use compliance, route planning, and recurring service scheduling in your specialist tools. Your technicians verify system conditions and appropriate work; customer-reported symptoms are not a diagnosis.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from irrigation contractors
Can Zweelie automatically schedule seasonal irrigation visits?
Coming soon: recurring irrigation-service scheduling and route planning for seasonal visits. Today, Zweelie collects the requested service and keeps customer context and callback reminders together for your office. Your technicians continue to verify system conditions, program equipment, and confirm the work required. Need this sooner? Contact us to discuss your requirements and timing.
What should irrigation contractors keep in their existing systems?
Keep hydraulic design, controller programming, water-use compliance, route planning, and recurring service scheduling in your specialist tools. Your technicians verify system conditions and appropriate work; customer-reported symptoms are not a diagnosis.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for irrigation company owners, sprinkler service technicians, irrigation office coordinators.