Time-sensitive work interrupts intake
Calls arrive during a pour or site preparation when the crew cannot stop for a detailed quote discussion.
Backed byProject Intake & Follow-Up for Concrete Contractors Concrete projects,
Project Intake & Follow-Up for Concrete Contractors Concrete projects,
connected conversations.
Keep driveway, patio, slab, and concrete-repair inquiries organized. Collect site details, access notes, files, and estimate callbacks with Zweelie.
Customer work for concrete contractors
Zweelie helps concrete contractors collect the information behind a driveway, patio, slab, or repair inquiry while the crew is on site. An address and requested area are only a starting point. Keep access questions, photos, and customer expectations with an assigned estimator so the next conversation can move toward a proper site assessment.
Built around the work of: concrete contracting business owners, concrete estimators, concrete service coordinators.
When a request gets lost, the work can follow.
The customer communication problems that concrete contractors need to solve.
What's at stake
Access details surface late
An estimator receives the requested slab size but not the gate, driveway, or removal information needed for a site review.
Customer timing is treated as confirmed
A requested date is repeated without a clear record of whether the office has agreed to it.
From the first inquiry to an owned next step
Example workflow for concrete contractors; your staff confirm scope, timing, and any professional decisions.
Capture the concrete project
Collect the site, intended use, approximate customer-reported area, and whether removal or repair is involved.
Prepare the estimator's visit
Keep site photos, access notes, and available plans with the opportunity. Staff inspect the property and establish the technical scope.
Confirm the proposal conversation
Record staff-confirmed next steps and callback reminders. Keep customer payment activity connected after your team has agreed the work.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
We want to replace the driveway. Can I share its dimensions and access photos?
Thanks, Gavin. Casey will follow up with you.
Driveway replacement estimateAssigned to Casey Morgan
Thanks, that works for me.
Casey has your request.
GM
Gavin Moore
1 call
Gavin provided driveway dimensions and removal notes. The estimator should review site access before quoting.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Driveway replacement estimate
Gavin Moore
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
GM
Gavin Moore3 files
Drop files hereFiles for driveway replacement estimate
concrete-site.jpgGavin Moore · Driveway replacement estimate
Photoproject-sketch.pdfGavin Moore · Driveway replacement estimate
Documentaccess-and-removal-notes.pdfGavin Moore · Driveway replacement estimate
DocumentForms
Build an intake form around project address, driveway, patio, slab, or repair request, approximate area for review. Accept relevant files and connect submissions to customer opportunities.
Stonewake ConcreteConcrete project inquiry
Tell our team what you have in mind.
Form submitted
Driveway replacement estimate
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Stonewake Concrete$8,200Driveway replacement estimate
- Customer
- Gavin Moore
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
CM
Driveway replacement estimate
Gavin provided driveway dimensions and removal notes. The estimator should review site access before quoting.
Gavin MooreDriveway replacement estimateIn progressTB
Backyard patio slab quote
DraftSaira sent a patio sketch. Confirm finish preferences and the proposed area with the contractor.
Saira AhmedBackyard patio slab quoteOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Retain engineering, mix design, formwork planning, quantity calculations, permits, and pour scheduling in your specialist processes. Zweelie does not assess ground conditions, approve structural work, or promise a weather-dependent start date.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from concrete contractors
Can Zweelie organize concrete estimate requests while crews are pouring?
A configured receptionist or intake form can capture the request and keep the supporting files with the customer. Assign it to the estimator and set a callback reminder. Your team must inspect the site and confirm design, quantities, access, timing, and price.
What should concrete contractors keep in their existing systems?
Retain engineering, mix design, formwork planning, quantity calculations, permits, and pour scheduling in your specialist processes. Zweelie does not assess ground conditions, approve structural work, or promise a weather-dependent start date.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for concrete contracting business owners, concrete estimators, concrete service coordinators.