Services leave little time for calls
Staff are working with one client while the next person is trying to ask about a consultation.
Backed byClient Inquiry & Follow-Up Software for Beauty Studios Beauty inquiries,
Client Inquiry & Follow-Up Software for Beauty Studios Beauty inquiries,
kept together.
Keep beauty-service inquiries, consultation requests, and client preferences connected. Zweelie helps your studio follow up while staff are with clients.
Customer work for beauty studios & day spas
Zweelie helps nonmedical beauty studios and day spas organize inquiries for services such as brows, lashes, waxing, makeup, and cosmetic facials. Clients may need a consultation, an event-service discussion, or an explanation of the studio's published policies. Keep their preferences and callback request with the person responsible, while staff assess suitability and confirm the actual service.
Built around the work of: beauty studio and day-spa owners, estheticians and lash or brow artists, makeup artists and studio coordinators.
When a request gets lost, the work can follow.
The customer communication problems that beauty studios & day spas need to solve.
What's at stake
Preferences lack a service context
Reference images and event details arrive without a clear record of what the client is requesting.
Consultations need a next step
A promising inquiry sits between the owner and practitioner because neither has an assigned callback.
From the first inquiry to an owned next step
Example workflow for beauty studios & day spas; your staff confirm scope, timing, and any professional decisions.
Collect the beauty-service inquiry
Ask which service the client wants to discuss, their preferred location or practitioner, and the best way to return the inquiry.
Prepare a practitioner conversation
Keep optional style references and event details with an assigned opportunity. Avoid collecting medical histories or promising service suitability through general intake.
Let the studio confirm the service
Staff complete their required consultation and consent process, check the booking system, and confirm the agreed service and price. Record follow-up questions and approved payment activity with the client.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
I have an evening event coming up. Can I send a makeup reference for a consultation?
Thanks, Bianca. Casey will follow up with you.
Event makeup consultationAssigned to Casey Morgan
Thanks, that works for me.
Casey has your request.
BW
Bianca Wells
1 call
Bianca uploaded an event makeup reference. Ask the artist to review the look and preferred date.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Event makeup consultation
Bianca Wells
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
BW
Bianca Wells3 files
Drop files hereFiles for event makeup consultation
makeup-reference.jpgBianca Wells · Event makeup consultation
Photoevent-beauty-brief.pdfBianca Wells · Event makeup consultation
Documentstyle-preferences.pdfBianca Wells · Event makeup consultation
DocumentForms
Build an intake form around client contact, beauty service of interest, preferred practitioner or studio. Accept relevant files and connect submissions to customer opportunities.
Bloom & Birch StudioBeauty consultation request
Tell our team what you have in mind.
Form submitted
Event makeup consultation
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Bloom & Birch Studio$150Event makeup consultation
- Customer
- Bianca Wells
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
CM
Event makeup consultation
Bianca uploaded an event makeup reference. Ask the artist to review the look and preferred date.
Bianca WellsEvent makeup consultationIn progressTB
Bridal beauty trial inquiry
DraftYara requested a bridal trial conversation. Confirm the event details and service preferences with the studio.
Yara HassanBridal beauty trial inquiryOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Keep appointment scheduling, practitioner availability, consent, patch-test records, service protocols, and point-of-sale activity in your established studio systems. Your qualified team determines suitability and explains risks and results. Zweelie does not diagnose skin conditions or guarantee cosmetic outcomes.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from beauty studios & day spas
Is this page intended for medical spas and clinical cosmetic treatments?
No. This workflow is for nonmedical beauty-service inquiries and staff follow-up. It does not cover clinical assessment, injectables, medical lasers, prescribing, or treatment advice. A medically regulated practice needs its own suitability, privacy, and clinical-workflow review; this page is not evidence of readiness for that use.
What should beauty studios & day spas keep in their existing systems?
Keep appointment scheduling, practitioner availability, consent, patch-test records, service protocols, and point-of-sale activity in your established studio systems. Your qualified team determines suitability and explains risks and results. Zweelie does not diagnose skin conditions or guarantee cosmetic outcomes.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for beauty studio and day-spa owners, estheticians and lash or brow artists, makeup artists and studio coordinators.