The phone interrupts chair time
A stylist pauses the current service to answer a call that needs more than a quick response.
Backed byAI Receptionist & Client Inquiry Support for Hair Salons Style hair.
AI Receptionist & Client Inquiry Support for Hair Salons Style hair.
Capture calls.
Keep salon calls, consultation inquiries, styling references, and client callbacks together. Zweelie helps your team follow up while stylists are with clients.
Customer work for hair salons
Zweelie helps hair salons keep new-client conversations organized while stylists are behind the chair. Someone asking about a cut needs a different discussion from a client considering a color change or wedding styling. Collect the request and preferred stylist so reception can prepare a useful callback instead of asking the person to repeat the entire conversation.
Built around the work of: hair salon owners, salon managers and receptionists, independent hairstylists and colorists.
When a request gets lost, the work can follow.
The customer communication problems that hair salons need to solve.
What's at stake
Consultation details are scattered
A style reference, service question, and preferred date arrive in separate messages.
Client callbacks have no owner
Reception expects the stylist to respond, while the stylist assumes the office already handled the inquiry.
From the first inquiry to an owned next step
Example workflow for hair salons; your staff confirm scope, timing, and any professional decisions.
Understand the service inquiry
Collect the requested service, preferred stylist or salon location, and callback details. Accept an optional style reference the client chooses to share.
Prepare the consultation callback
Keep preferences and messages with an assigned opportunity so the stylist or receptionist can clarify the request before discussing options.
Let the salon confirm the visit
Staff check service duration, suitability, pricing, and availability in the salon booking system. Record the agreed next step and any approved payment request alongside the conversation.
Capabilities
One customer history, from inquiry to follow-up
Give your team calls, forms, opportunities, files, notes, and payments that share customer context. Features and usage allowances depend on your plan.
Calls and SMS
Configure your receptionist and call routing. Keep customer texts, call summaries, and request details available for your team's response.
I'd like to discuss balayage. Can I send a style reference before a consultation?
Thanks, Lottie. Taylor will follow up with you.
Balayage consultationAssigned to Taylor Brooks
Thanks, that works for me.
Taylor has your request.
LA
Lottie Adams
1 call
Lottie shared a balayage reference. Have the stylist review her preferences before discussing service options.
Opportunities
Review potential work from calls, texts, and forms. Assign a responsible person and follow-up reminder so the next customer conversation has an owner.
Balayage consultation
Lottie Adams
Files
Link customer-provided photos and documents to contacts and opportunities. Give the person handling the request the materials needed for review.
LA
Lottie Adams3 files
Drop files hereFiles for balayage consultation
style-reference.jpgLottie Adams · Balayage consultation
Photoconsultation-request.pdfLottie Adams · Balayage consultation
Documentbridal-hair-brief.pdfLottie Adams · Balayage consultation
DocumentForms
Build an intake form around client contact details, requested hair service, preferred stylist or salon location. Accept relevant files and connect submissions to customer opportunities.
Willow & StrandRequest a hair consultation
Tell our team what you have in mind.
Form submitted
Balayage consultation
Payments
Your team can send an agreed payment link and view payment activity alongside the customer history. Stripe and Square connections are available; provider capabilities vary.
Willow & Strand$220Balayage consultation
- Customer
- Lottie Adams
- Status
- Draft link
Notes
Keep your team's observations and agreed next steps attached to the customer or opportunity, rather than in separate personal notes.
TB
Balayage consultation
Lottie shared a balayage reference. Have the stylist review her preferences before discussing service options.
Lottie AdamsBalayage consultationIn progressOG
Bridal party hair inquiry
DraftInez asked about hair for a bridal party of five. Confirm the event date and preparation location.
Inez RiveraBridal party hair inquiryOpenIntegrations
Works with the tools you already use
Zweelie connects with Stripe, Square, and Google Calendar so payments and dates end up where your team already looks.
Don't see an integration here? We can build it.
Keep your specialist tools. Connect the customer conversation.
Keep appointment scheduling, stylist calendars, service specifications, consent records, stock, and salon point-of-sale workflows in your existing tools. A stylist confirms suitability and pricing; the receptionist does not diagnose scalp conditions or promise a particular treatment result.
Zweelie brings customer communication, intake, and follow-up ownership together on web, iOS, and Android. Review your team's requirements and available plan features before moving a workflow. Read our privacy policy or talk through your workflow in a demo.
Pricing
Simple plans that grow with your business.
Capture new inquiries, stay on top of opportunities, and automate routine work as your business grows.
Small Business
$49/ month
Capture every lead with your business team.
- 2 team members per business
- 1 business phone line
- 75 call minutes monthly
- 100 text messages monthly
- Up to 100 contacts
- Up to 15 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business
$129/ month
Handle more inquiries and keep every opportunity organized.
- 2 team members per business
- 1 business phone line
- 300 call minutes monthly
- 250 text messages monthly
- Up to 500 contacts
- Up to 50 open or in-progress opportunities
- Activities, contacts, opportunities, calendar, files, and notes
Business Pro
$499/ month
Automation and collaboration for the whole operation.
- Up to 3 team members
- 3 included business phone lines
- High-volume calls and texts, subject to fair use
- Unlimited contacts
- Unlimited opportunities
- Multiple locations
- All products, including conversations, forms, and reports
Questions from hair salons
Can Zweelie automatically book salon appointments?
Coming soon: automatic salon booking based on stylist availability, service duration, and your booking rules. Today, Zweelie collects the client request and preferences so your team can confirm the appointment. A stylist continues to review service suitability and pricing. Need this sooner? Contact us to discuss your requirements and timing.
What should hair salons keep in their existing systems?
Keep appointment scheduling, stylist calendars, service specifications, consent records, stock, and salon point-of-sale workflows in your existing tools. A stylist confirms suitability and pricing; the receptionist does not diagnose scalp conditions or promise a particular treatment result.
Can our owner and office team work from the same customer history?
Yes. Zweelie connects calls, texts, contacts, files, notes, and opportunities so the people handling a request can review its history. Assign opportunities and follow-up reminders to your team. Team access and product availability depend on your plan and permissions. This page is written for hair salon owners, salon managers and receptionists, independent hairstylists and colorists.